TaylorMade Consulting Group Privacy Policy

1. Information We Collect

We may collect information directly from you, automatically through your interaction with our website, or from third-party and publicly available sources.

Information You Provide to Us

• First and last name
• Business or organization name
• Job title or professional role
• Business email address
• Personal or business email address
• Telephone or mobile number
• Mailing or business address
• Information submitted through contact, consultation, quote, discovery, support, or registration forms
• Products or services you are interested in
• Purchasing needs, timelines, budgets, or business requirements
• Appointment and meeting information
• Customer support communications
• Billing and transaction information
• Communications with our employees, contractors, sales representatives, or partners
• Information you voluntarily provide through surveys, events, promotions, or other interactions

Business and Professional Information

Because TaylorMade provides business-to-business services, we may collect information regarding professionals and prospective customers, including:

• Employer or organization
• Position or job title
• Industry
• Company size
• Business location
• Business telephone numbers
• Business email addresses
• Publicly available professional information
• Technology, telecommunications, cloud, cybersecurity, connectivity, marketing, or other business needs
• Information regarding existing vendors, contracts, upcoming projects, expansions, relocations, technology initiatives, or purchasing opportunities when lawfully obtained

Information From Public and Third-Party Sources

TaylorMade may obtain business and professional contact information about existing or prospective customers from sources including:

• Publicly available websites
• Government and public records
• Business directories
• Professional networking platforms
• Commercial databases
• Lead-generation and sales-intelligence providers
• Marketing partners
• Industry publications
• Trade associations
• Event or conference information
• Referral partners
• Technology distributors, suppliers, and service providers
• Public construction, permit, property, business-registration, procurement, or similar databases
• Information made publicly available by a business or individual acting in a professional capacity

We may combine information obtained from these sources with information already maintained in our customer relationship management, marketing, analytics, or business development systems.

The inclusion of information in our systems does not itself mean that an individual has consented to receive communications that require consent under applicable law.

2. Information Collected Automatically

When you visit our website, we and certain technology providers may automatically collect information such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Links clicked
• Date and time of visits
• Referring website
• Approximate geographic location based on IP address
• Advertising identifiers
• Cookie identifiers
• Website activity
• Form interactions
• Marketing campaign attribution
• Conversion information

We may use cookies, pixels, tags, scripts, APIs, server-side technologies, and similar technologies to collect this information.

3. How We Use Information

TaylorMade may use personal information for purposes including:

• Responding to inquiries
• Providing consultations, quotes, proposals, demonstrations, or assessments
• Providing products and services
• Scheduling appointments
• Processing transactions and orders
• Customer service and technical support
• Managing customer and prospect relationships
• Identifying businesses that may benefit from our products or services
• Business-to-business prospecting and sales outreach
• Conducting market research
• Performing lead enrichment and qualification
• Maintaining our CRM and sales systems
• Creating sales opportunities and account records
• Sending marketing communications where permitted by law
• Sending advertisements and promotional offers
• Personalizing advertising and website content
• Measuring advertising effectiveness
• Conducting analytics
• Improving our website, services, and customer experience
• Preventing fraud, abuse, security incidents, and unlawful activity
• Protecting TaylorMade, our customers, and others
• Complying with legal and regulatory obligations
• Establishing, exercising, or defending legal claims
• Carrying out other purposes disclosed when information is collected

4. Business-to-Business Marketing and Prospecting

TaylorMade markets technology, telecommunications, consulting, marketing, managed services, and other business solutions to organizations and professionals who we reasonably believe may have an interest in our services.

For business development purposes, we may identify prospective businesses and decision-makers through publicly available information, professional information, referrals, commercial data providers, business intelligence platforms, public records, or other lawful sources.

We may use this information to contact prospective customers through permitted channels, including business email, telephone, direct mail, professional networking platforms, digital advertising, and other business-development methods.

Our collection of publicly available or commercially obtained contact information does not override any applicable consent, opt-out, do-not-call, privacy, or marketing requirements.

5. Email Marketing

We may send commercial or promotional email communications regarding TaylorMade products, services, events, promotions, educational information, offers, or business opportunities where permitted by law.

Marketing emails will provide a method for recipients to unsubscribe from future promotional email communications.

You may unsubscribe at any time by using the unsubscribe mechanism included in our marketing emails or by contacting us.

Transactional, account-related, security, customer-service, or other non-marketing communications may continue even after you unsubscribe from promotional email.

Federal CAN-SPAM requirements apply to commercial email, including business-to-business email. Among other requirements, senders must provide accurate sender information, avoid deceptive subject lines, provide a valid postal address, provide an opt-out mechanism, and honor opt-out requests.

6. Telephone and Text Message Communications

Providing a telephone number to TaylorMade does not automatically constitute consent to receive marketing calls or text messages where separate consent is required by law.

Where required, TaylorMade will obtain appropriate consent before sending automated, prerecorded, or marketing telephone or text communications.

Individuals may revoke consent or opt out of marketing text messages in accordance with the instructions provided in the message.

For SMS programs, message frequency may vary and message and data rates may apply. Users may reply STOP to opt out or HELP for assistance.

Marketing text-message consent should be collected separately from acceptance of this Privacy Policy. FCC rules impose specific consent requirements for certain advertising and telemarketing calls and texts.

7. Mobile Information and SMS Consent Data

We do not sell or share mobile telephone numbers, SMS opt-in information, or text-message consent records with unaffiliated third parties for their own marketing or promotional purposes.

We may disclose this information to service providers that assist us in delivering communications, maintaining systems, providing customer service, preventing fraud, or otherwise operating our business, provided those parties are authorized to use the information only for the services they provide to TaylorMade.

Text-message originator opt-in information and consent will not be shared with third parties for their independent marketing purposes.

8. Cookies, Analytics, and Tracking Technologies

TaylorMade and our technology providers may use cookies and similar technologies to:

• Operate the website
• Remember user preferences
• Analyze website traffic
• Understand visitor behavior
• Measure conversions
• Determine which marketing campaigns generate inquiries
• Improve website performance
• Prevent fraud
• Deliver or measure advertising
• Create or improve audiences for advertising where permitted

Cookies may include session cookies, persistent cookies, analytics cookies, advertising cookies, and functional cookies.

You may be able to control cookies through your browser settings or through a cookie-preference tool provided on our website.

Disabling certain cookies may affect website functionality.

9. Advertising and Targeted Advertising

We may work with advertising, analytics, social media, and technology providers to understand website usage, measure advertising campaigns, and display advertisements.

Depending on the technology used and the law of your state, transmitting identifiers or website activity to advertising platforms for targeted or cross-context behavioral advertising may constitute a "sale," "sharing," or processing for "targeted advertising" under certain privacy laws.

Where required, TaylorMade will provide consumers with the ability to opt out of applicable sale, sharing, or targeted-advertising activities.

California, for example, gives covered consumers rights to opt out of sale or sharing, including through qualifying Global Privacy Control signals.

10. How We Disclose Information

We may disclose information to third parties in circumstances such as the following.

Service Providers

We may disclose information to companies that provide services such as:

• Website hosting
• CRM services
• Cloud hosting
• Email delivery
• SMS or telephone communications
• Appointment scheduling
• Customer service
• Payment processing
• Accounting
• Analytics
• Advertising
• Cybersecurity
• Data enrichment
• Marketing automation
• Business intelligence
• Professional services

These companies may access information as necessary to perform services for us.

Technology Suppliers and Business Partners

When a customer requests information, pricing, demonstrations, assessments, or services involving a third-party technology provider, distributor, carrier, supplier, or business partner, we may disclose appropriate business information to facilitate that request.

Legal Requirements

We may disclose information if reasonably necessary to:

• Comply with applicable laws
• Respond to subpoenas or legal process
• Cooperate with government authorities
• Protect our rights
• Protect customers or the public
• Investigate fraud or security issues
• Enforce agreements

Business Transactions

Information may be transferred as part of a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or other corporate transaction.

11. Sale or Sharing of Personal Information

TaylorMade does not sell personal information for money as part of a business that primarily trades personal information.

However, certain digital advertising or analytics activities may be characterized as a "sale" or "sharing" of personal information under some state privacy laws even when no money is exchanged.

Where applicable, consumers may request to opt out of such practices.

TaylorMade does not sell or share SMS consent information or mobile telephone numbers for third-party marketing purposes.

12. Your Privacy Rights

Depending on where you live and whether a particular privacy law applies to TaylorMade, you may have rights to:

• Confirm whether we process your personal information
• Access your personal information
• Correct inaccurate information
• Request deletion
• Obtain a portable copy of certain information
• Opt out of the sale of personal information
• Opt out of targeted advertising
• Opt out of certain profiling activities
• Limit certain uses of sensitive personal information
• Withdraw consent where processing is based on consent
• Appeal a decision regarding a privacy request
• Exercise your rights without unlawful discrimination

Texas law, for covered businesses, provides rights including access, correction, deletion, portability, and opting out of sale, targeted advertising, and certain profiling.

13. Exercising Your Privacy Rights

To submit a privacy request, contact:

We may need to verify your identity before completing certain requests.

Where applicable, if we deny your request, you may appeal the decision by contacting us and stating that you are requesting an appeal of a privacy decision.

We will process requests in accordance with applicable law.

Privacy Contact: Admin

14. Do Not Sell or Share / Targeted Advertising Opt-Out

Where applicable law provides these rights, you may opt out of the sale or sharing of personal information or the use of personal information for targeted advertising. We DO NOT sell any of your information.

Where legally required and technically supported, we will also process recognized browser-based universal opt-out preference signals.

15. Data Retention

We retain personal information for as long as reasonably necessary to:

• Accomplish the purposes described in this Privacy Policy
• Provide services
• Maintain customer and prospect relationships
• Maintain appropriate business records
• Meet contractual requirements
• Resolve disputes
• Prevent fraud
• Enforce agreements
• Comply with legal obligations

Retention periods may vary depending on the type of information and why it was collected.

16. Data Security

TaylorMade uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

However, no website, network, database, or electronic transmission can be guaranteed to be completely secure.

Users should use appropriate precautions when transmitting confidential information electronically.

17. Sensitive Personal Information

Unless specifically required for a transaction or service, please do not provide sensitive information such as:

• Social Security numbers
• Government identification numbers
• Financial account passwords
• Medical information
• Biometric information
• Precise geolocation
• Other highly sensitive personal data

If we need sensitive information for a legitimate business purpose, we will handle it according to applicable law.

18. Children's Privacy

TaylorMade's website and business services are intended primarily for businesses and adults.

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through our general business website.

If we discover that information was collected from a child in violation of applicable law, we will take appropriate steps to delete it.

19. Third-Party Websites and Services

Our website may contain links to websites, platforms, applications, or services operated by third parties.

TaylorMade is not responsible for the privacy or security practices of those third parties.

You should review the privacy policies of third-party services before providing information to them.

20. Social Media and Professional Networks

TaylorMade may maintain accounts on social media and professional networking platforms.

Information you provide through those platforms may also be subject to the platform operator's privacy policies and terms.

We may use information made publicly available through professional networks for legitimate business-development purposes, subject to applicable law and platform requirements.

21. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, technology, legal requirements, or privacy practices.

When we make material changes, we will update the "Last Updated" date at the top of this policy and provide additional notice where required.

22. Contact TaylorMade

Questions regarding this Privacy Policy or TaylorMade's privacy practices may be directed to:

Privacy Contact: Admin